Pedido 887371

[grey]

hi,

i was told that the item should be shipped on 7th January, today is 9th and the item is not shipped yet...

can someone please assist me in this issue ?

regards

[Luis84]

You must contact with [email protected]
If you pay with credit card, we need to verificate it.
I think that if all are correct, your order will be shipped today

[grey]

i called discoazul today, and the person on the phone, after some minutes of wait, told me that the item will be shipped today.

it`s okay, or should i send an email too ??

thanks

[Luis84]

No, now it's no necesary

[grey]

well... as far as i know, my order hasn`t been shipped yet...

a bit frustrating, coz it`s almost a week and it hasn`t yet left your depo...

[Luis84]

mmm, i think it was a mistake.
On monday, i think that you must contact with our Live Chat Service to try to know what happen.
I apologize for that problem