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Pedido 887371

Posted: Fri Jan 09, 2009 11:31 am
by grey
hi,

i was told that the item should be shipped on 7th January, today is 9th and the item is not shipped yet...

can someone please assist me in this issue ?

regards

Re: Pedido 887371

Posted: Fri Jan 09, 2009 12:21 pm
by Luis84
You must contact with [email protected]
If you pay with credit card, we need to verificate it.
I think that if all are correct, your order will be shipped today

Re: Pedido 887371

Posted: Fri Jan 09, 2009 12:38 pm
by grey
i called discoazul today, and the person on the phone, after some minutes of wait, told me that the item will be shipped today.

it`s okay, or should i send an email too ??

thanks

Re: Pedido 887371

Posted: Fri Jan 09, 2009 5:41 pm
by Luis84
No, now it's no necesary

Re: Pedido 887371

Posted: Fri Jan 09, 2009 9:54 pm
by grey
well... as far as i know, my order hasn`t been shipped yet...

a bit frustrating, coz it`s almost a week and it hasn`t yet left your depo...

Re: Pedido 887371

Posted: Sat Jan 10, 2009 11:39 am
by Luis84
mmm, i think it was a mistake.
On monday, i think that you must contact with our Live Chat Service to try to know what happen.
I apologize for that problem